Kadak/Strong - Tea-Chai!

⏱ Estimated Shipping Time
(Often delivered faster than stated)

We carefully process and ship all orders to ensure you receive fresh teas and premium saffron, wherever you are in the world.

Domestic Shipping (India)
Free shipping on orders above 1499.00 INR / 150 $ USD
Standard delivery time: 6–8 business days
We deliver to every serviceable PIN code across India

🌍 International Shipping
Free worldwide shipping on orders above 150 USD.
Estimated delivery timelines after dispatch:

USA & Canada: 10–12 business days
Europe: 8–10 business days
Australia & New Zealand: 8–10
business days
Middle East: 8–10 business days
Oceania & Asia: 8–10 business days
Other Regions: 8–10 business days
Note: Shipping to remote or island locations may take
slightly longer as we arrange the most suitable delivery option.

Customs, Duties & Import Taxes
Most of our international shipments clear customs smoothly
Any customs duties or import taxes
imposed by your country are the responsibility of the buyer
For orders below the free-shipping threshold, shipping
charges, duties, and taxes are transparently calculated at checkout

📦 Order Processing
Orders are usually processed within a few hours
Maximum processing time: 1–2 business days
Orders placed on Sundays or Government holidays are processed the next working day
Once shipped, a tracking link is shared with you

❌ Cancellations & Refunds

Once an order has been shipped and a tracking number is generated, cancellations or refunds cannot be accepted.

📹 Damaged or Missing Items

In the unlikely event of Torn, crushed, or opened outer packaging or missing items during transit: Please share an unboxing video along with clear photos of: Inner pouches punctured, torn, or leaking Broken or cracked tea tins, jars, or saffron containers

Shipping label Claims must be raised within 2 days of delivery as this helps us resolve the issue quickly and fairly.